Posted on January 14, 2021
Central Synagogue is a thriving reform congregation in midtown Manhattan, serving 2,500 families and the larger community. We work tirelessly toward a world in which Judaism is central to the lives of Jews everywhere and is a profound and positive force for humanity. We are relentless in our pursuit of that goal, constantly evolving to reach far beyond the walls of our synagogue to learn, worship, serve and continually redefine what it means to be Jewish today. For more information about our organization visit http://www.centralsynagogue.org .
Central’s Membership department is responsible for ensuring an excellent membership experience, coordinating the High Holy Days across multiple departments, overseeing our membership database, and managing our membership waitlist. The Assistant Director of Membership will manage the creation and sustaining of Central Synagogue’s excellent member experience, by providing caring and proactive customer service to our members, managing member engagement initiatives, collecting qualitative feedback from members, and collaborating with other departments to improve the member experience across the organization.
Reports to: Director of Member Experience (DME)
Date: January 2021
Experience: 5-7 years successfully working in a fast-paced, customer-oriented role
Skills & Knowledge:
Reporting Relationships and Decision Making:
On an ongoing basis, exercises independent judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area. Plans and completes assigned duties on a regular schedule. Reports out to DEM and escalates issues as required.
Ability to maintain privacy and confidentiality. To perform a variety of tasks; follows verbal and written directions; maintains good working relationships with others.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job and may change at any time.
February 12, 2021
January 14, 2021
Central Synagogue, a 503(c) religious organization, employs 80 full-time and 30+ part time staff positions in more than a dozen departments, including our Religious School; Nursery School and Early Childhood Center; clergy study; membership, finance, communications, technology, development, maintenance, events, and administrative support teams. Our staff, which we consider "a team," is committed to excellence in our work. Central offers generous benefits and paid time off to its employees. We invite you to review our current openings and apply here. Central Synagogue is an Equal Opportunity Employer.
X Central Synagogue will not discriminate against any employee or applicant for employment because of race, color, religion, age, sexual orientation, sex, national origin, ethnicity, citizenship, military status, marital status, physical and mental disability, or any other characteristic protected by law. It is the policy of the Congregation that certain positions must be filled by persons of the Jewish faith as a bona fide occupational qualification. This policy applies to all terms and conditions of employment. All employees, regardless of position, are expected to maintain and contribute to this policy.
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